1. Introduction

When you use Safar's vehicle rental services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. At Safar, we are committed to transparency and ensuring your data is handled with the utmost care while providing you with exceptional vehicle rental experiences.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

2.1 Information You Provide

When you create an account or use our vehicle rental services, you provide us with personal information that includes:

• Your name, email address, phone number, and physical address
• Account credentials (username and password)
• Driver's license information and driving history
• Payment information (credit card details, billing address)
• Rental preferences and history
• Communication preferences

2.2 Automatic Information

We automatically collect and store certain information when you use our website and vehicle rental services:

• Device information and identifiers (IP address, device type)
• Log information and usage statistics (pages visited, time spent)
• Location information when enabled (for vehicle pickup and drop-off services)
• Browser type and settings
• Rental calculation data (kilometers, vehicle type, rates)
• Vehicle telematics data when applicable (GPS location, speed, fuel levels)

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our vehicle rental services. Specifically, we use your information to:

• Process and manage your vehicle rental bookings
• Verify your identity and eligibility to rent vehicles
• Calculate accurate rental rates based on kilometers and vehicle type
• Process payments and send rental receipts
• Provide customer support and respond to inquiries
• Send notifications about your rentals, promotions, and service updates
• Maintain the security of our vehicles and services
• Analyze usage patterns to improve our vehicle fleet and rental experience
• Comply with legal obligations related to vehicle rentals

4. Information Sharing and Disclosure

We do not share personal information with companies, organizations, or individuals outside of our company except in the following cases:

4.1 With Your Consent

We will share personal information with companies, organizations, or individuals outside of Safar when we have your explicit consent to do so. For example, we may share information with insurance providers when processing claims related to vehicle rentals, but only with your permission.

4.2 For Legal Reasons

We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process, or enforceable governmental request related to vehicle rentals
• Enforce our Rental Terms and Conditions, including investigations of potential violations
• Detect, prevent, or otherwise address fraud, vehicle theft, unauthorized use, security breaches, or technical issues
• Protect against harm to the rights, property, or safety of Safar, our users, or the public as required or permitted by law

4.3 With Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including:

• Payment processors to handle rental transactions
• Vehicle maintenance and service providers
• Customer support services
• Analytics providers to help us improve our services

These service providers are contractually obligated to use your information only for the purposes of providing services to Safar and in accordance with this Privacy Policy.

5. Data Security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

• We encrypt our website and rental platform using SSL/TLS technology
• We implement secure payment processing for all rental transactions
• We regularly review our information collection, storage, and processing practices
• We restrict access to personal information to Safar employees who need that information to process your rentals
• We maintain physical, electronic, and procedural safeguards to protect your information
• We conduct regular security assessments and testing of our systems

While we implement these security measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access your personal information through your Safar account dashboard
• The right to correct inaccurate driver or payment information
• The right to request deletion of your rental account and associated information
• The right to restrict or object to our processing of your information
• The right to opt-out of marketing communications while still receiving essential rental notifications
• The right to data portability for your rental history and account information

To exercise these rights, you can access your account settings on our website or contact our Privacy Team using the contact information provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the effective date at the top of this policy
• Sending an email notification to the address associated with your Safar account

Your continued use of our vehicle rental services after any changes to this Privacy Policy constitutes your acceptance of such changes. We encourage you to review our Privacy Policy periodically.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze usage patterns. These technologies help us:

• Remember your rental preferences and login information
• Understand how you interact with our website
• Personalize your rental experience
• Improve our services based on usage data

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of our website and your rental experience.